Help
Shipping & Returns
Shipping
Orders are dispatched from Brisbane within 1–2 business days. Metro delivery is generally 2–5 business days, regional 4–8 business days. Tracking is emailed at dispatch.
Packaging
Every order is wrapped and boxed with corner protection so covers and edges arrive as they left us.
Damaged in transit
If anything arrives damaged, email a photo within 7 days of delivery and we'll replace it or refund it.
Returns
Change of mind returns accepted within 30 days on unused items in original packaging. Return postage is the customer's responsibility. This does not limit your rights under Australian Consumer Law.
Support
hello@storagebook.com.au — replies Monday to Friday, Brisbane time.